Privacy portal > Privacy Rights Policy

Privacy Rights Policy for Individuals

Last updated: July 16, 2023

This Policy is designed to provide individuals with information about their privacy rights, and how to exercise them.

Scope and applicability

Applicable to Data Subjects residing in the UK, EU, EEA, Canada and California. Data Subjects include: website visitors, users, end users, customers, partners, vendors and contractors.

Rights of individuals

	EU, EEA, UK	Canada	California	Virginia	Colorado	Connecticut
Right to know	✓	✓	✓	✓	✓	✓
Right to access	✓	✓	✓	✓	✓	✓
Right to rectify	✓	✓	✓	✓	✓	✓
Right to erase/delete	✓	✓	✓	✓	✓	✓
Right to withdraw consent/object / restrict processing	✓	✓
Data portability	✓	✓	✓	✓	✓	✓
Right to opt-out*	✓	✓	✓	✓	✓	✓
Right to opt-out*	● Cookies ● Personalized advertising ● Profiling and automated decision-making ● Direct Marketing	● Personalized advertising, ● Profiling and automated decision-making ● Direct marketing	● Sale of personal data, ● Personalized advertising ● Profiling and automated decision-making ● Direct marketing
No discrimination	✓		✓	✓	✓	✓

Right to know – your right to be informed of who we are, what personal information we collect, how we use it and for what purpose. To exercise the right to know, you are welcome to revisit our Privacy Policy, in addition to the information provided to you at each data entry point.
Right of Access – your right to access the information collected and processed about you, including the sources of information, with whom we share it, and how we use it.
Right to Rectify – your right to request that incorrect or outdated personal information about you will be corrected.
Right to Delete – your right to request deletion of your personal information that is retained by us or third parties operating on our behalf.
Right to withdraw consent – your right to withdraw consent previously given to us.
Right to object – your right to object or limit our abilities to profiling or automated decision making and/or using sensitive personal information only to what is necessary to perform the services or provide the products.
Right to Opt-out – your right to restrict our ability to process personal information about you the consumer for specific purposes, such as the sale of personal information, sharing of personal information for targeted advertising, profiling, and automated decision making.
Right to Data Portability – your right to request personal information about you in a structured, commonly used and human-readable format.
Right of Non-Discrimination – your right to not be discriminated against for exercising data protection rights.

Nature and scope

Please be advised that the rights are not absolute and subject to certain exemptions.

Make sure to include sufficient information about the request, the related Service, and the Data Subject to allow us to verify you and your request and we will process your verifiable request within the timeframe indicated in the applicable regulation. Please note that when handling these requests, we may ask for additional information from you.

Exercising rights

You may choose one of the following channels to exercise your rights:

User rights form.
Via the account you manage with us, depending on the products or services you are using
Reach out to us by email to: dpo@avanquest.com. If you choose this channel, please make sure to include your subject matter request at the subject line and provide sufficient information for your request and the verification of the requestee.

Further information

Upon receipt of your completed request, we will process it and respond within the timelines required by the law. If additional information is necessary, we will contact you using the contact information you provide in this form. Information provided in connection with this request will be processed only for the purpose of processing and responding to your request and will be deleted immediately thereafter. For more information please review our privacy policy.

Contact

If you have any questions about the Privacy Policy or have any concerns in terms of this Privacy Policy or the Company’s compliance with this Privacy Policy, please contact our privacy officer at the following address:

7075 Robert-Joncas Place, Suite 142, Saint-Laurent, QC H4M 2Z2 Canada, or dpo@avanquest.com